Reservation assistance
Choose your preferred window. We attempt the optional free official reservation process when the cathedral makes availability available.
Independent reservation assistance + digital guide
Notre-Dame Reservation Assistance + Digital Audio Guide
Official Notre-Dame entry and reservations are free, but availability can be limited and released close to the visit. We provide the digital visit content and hands-on reservation assistance using your information on the official website.
We do not create, issue, or sell Notre-Dame tickets. Cathedral admission and optional reservations are free and available only through the official site. Your payment is only for our independent reservation assistance, immediate digital audio guide, and support. We use the customer information you provide directly on the official site; its system emails the confirmation directly to you. We are not affiliated with or authorised by Notre-Dame de Paris.
- Cathedral admission is free
- Independent reservation assistance
- Secure checkout
- Refund policy applies
About visiting Notre-Dame de Paris
Entry to Notre-Dame is free. A timed reservation is also free and optional, and is issued only by the official Notre-Dame website. Availability can be limited and is often released close to the visit; visitors may also join the no-reservation queue.
Notre-Dame Companion sells digital visit content and independent assistance—not a cathedral ticket. With your authorization, our team enters your name, confirmed email, phone, party size, and preferences directly on the official site. We verify the completed process internally, and the official system sends its confirmation directly to your email. You can always make the same free reservation yourself on the official website.
What you get
Immediate mobile guide access
Open the self-guided digital audio companion in your phone browser right after checkout. No physical device or human tour guide is included.
Audio/history content where included
History Lover adds deeper audio, cultural context, and stories before and after the visit.
Practical arrival instructions
Know when to arrive, what to keep ready, and how to follow the cathedral’s current entry instructions.
Nearby map and after-visit ideas
Use nearby context for photo spots, walks, cafés, and simple next stops.
Email support
Receive order updates, your reservation delivery, and support by email.
Refund policy included
Your order is covered by the published Refund Policy if we cannot complete the reservation-assistance service in time.
Public preview
Preview the cathedral companion before you reserve
Listen to the guide, explore each moment of the visit, and try the AI concierge before checkout.
Choose an audio sample
Inside the nave, look up before you move forward. The height is the first lesson: medieval builders used light, rhythm, and stone to pull your eye toward the choir.
What happens after checkout
- 1
Immediate audio guide access
You get mobile guide access, practical notes, and preview content right away.
- 2
We attempt the official reservation
When official availability opens, our team attempts the free reservation process for your selected visit window.
- 3
Official confirmation sent directly
If the reservation succeeds, Notre-Dame’s official system emails the confirmation directly to the address you confirmed. Our team verifies the completed process.
- 4
Refund policy applies
If the reserved-entry service cannot be completed in time, the Refund Policy applies.
Visiting on your own vs Notre-Dame Companion
| On your own | Notre-Dame Companion | |
|---|---|---|
| Entry | Free entry, with an optional free reservation made on the cathedral’s official website or app. | Independent help attempting that same free reservation process, subject to official availability. |
| Waiting | Visitors without a reservation may join the on-site queue. | No priority or skip-the-line access; always follow the cathedral’s current instructions. |
| Planning | You manage planning yourself. | Practical arrival instructions and a single mobile access flow. |
| Digital guide | No Notre-Dame Companion digital guide included. | Immediate mobile guide access and audio/history content depending on package. |
| Support and refunds | You are on your own. | Email support, order updates, and a clear published Refund Policy. |
Let us help with the reservation process
Tell us your visit preferences and we will attempt the optional official reservation when availability opens. The digital companion is ready immediately; cathedral admission remains free.
Choose your package
Essential Visit Companion
from $27Independent reservation assistance, practical arrival information, and mobile digital-guide access.
- Assistance attempting the free official reservation process
- Choose your date and preferred time
- Flexible +/-30-minute visit window
- Full refund if reservation assistance cannot be completed in time
- Web access included
- Mobile-friendly web guide
- Interior route with key things to see
- Practical visit guide
- Nearby map: cafés, museums, photo spots
- Audio/history guide
- Email support
History Lover Companion
from $34Everything in Essential, plus deeper mobile audio and history content for the visit.
- Everything in Essential Visit
- 12-part Notre-Dame audio/history series
- Deeper historical route
- Medieval Paris stories
- 2019 fire and restoration story
- Victor Hugo and literary Notre-Dame
- Île de la Cité walking route
- Sainte-Chapelle mini-guide
- Latin Quarter after-visit route
- Family/kids mode where available
Good to know before you reserve
What do I get after payment?
Immediate mobile audio-guide access and practical visit information, plus hands-on assistance. We use your confirmed details on the official site; its system sends the official confirmation directly to your email, and our team verifies completion.
Is Notre-Dame entry free?
Yes. Cathedral admission and the optional official reservation are free. Your payment is only for our independent reservation assistance, digital audio guide, and support.
Are you Notre-Dame de Paris?
No. Notre-Dame Companion is an independent booking and guide service operated by FON Group, Inc., not affiliated with Notre-Dame de Paris, the Diocese of Paris, or any public institution.
Do you sell cathedral entry?
No. We do not sell or issue cathedral admission or official reservations, and we do not provide priority entry or special access. Your payment covers assistance, digital guide content, and support.
What happens if my preferred time is unavailable?
We try the closest available time within your selected visit window. Official availability is controlled by the cathedral, so no time or admission can be guaranteed.
When do I receive my guide?
Mobile guide access begins immediately after checkout.
What if you can’t reserve my time?
If we cannot complete the reservation-assistance service in time, the Refund Policy entitles you to a full refund.
Can I cancel?
Digital content and reservation work start immediately, so customer cancellations are generally non-refundable after checkout. You receive a full refund if we cannot complete the assistance by the operational deadline or for a duplicate or erroneous charge. Mandatory rights still apply.