Cómo funciona
Elija un horario, pague, acceda al contenido al instante y reciba su reserva oficial cuando se consiga.
Choose your visit date and preferred time, tell us the lead visitor’s name and email, and pick your companion package. Your reservation may be secured up to 30 minutes before or after your selected time, depending on official availability.
Pay securely with card, Apple Pay, Google Pay, or PayPal. Your digital companion — the audio guide, interior route, nearby map, and practical guide — is available immediately on the web and in our apps.
Our team then secures your timed-entry reservation using the lead visitor’s real name. When the official confirmation arrives, we attach it to your order: you can view the QR on your branded access page and download the original confirmation PDF.
If we cannot secure your reservation by the refund deadline — at least 2 hours before your visit — you are eligible for a full refund, automatically.
On the day, arrive a few minutes early with your QR ready on your phone and a piece of ID for each adult. Our practical guide covers dress guidance, security, and the best way to start your visit.